Terms + Conditions | Creative Art Courses

 

Fees and Payments

  • Full payment is required at the time of booking, unless a ‘deposit option’ is available, and will secure your place on your Course, Workshop or Class. Please book early to avoid disappointment.
  • For those courses with a ‘deposit option’, the balance must be paid in full by the date indicated on the PayPal invoice/email that you receive after paying the deposit – usually 3 weeks before the start date.  It is your responsibility to keep up payments.  If you fail to make full payment by this date, your place will be cancelled.  Deposits are non-refundable (in accordance with the Refunds & Cancellations rules below).
  • All Courses, Workshops and Classes must be paid for prior to the start date.
  • It is good practice to buy travel insurance, at the time of booking, to cover you in case of unexpected illness, Jury service, family bereavement, etc.

Refunds, Transfers & Cancellations

  • Refunds:
  • Unfortunately I am not able to offer you a refund of Course, Workshop or Class fees, or deposits, if you are not able to attend for any reason other than medical, unless the Course, Workshop or Class is fully booked, with someone else able to take your place.
  • If you have a medical reason for not being able to attend, this must be supported by a currently dated and signed letter from your doctor.  
    • If this is the case I will offer you an alternative date to suite you, or happily refund you in full.
  • Transfers:
  • I will happily allow you to transfer your booking, at no additional cost, to another course, class or workshop if you cancel your booking not less than 2 weeks before an event.
  • Requests to transfer to another course less than 2 weeks before an event will be allowed so long as the course bookings does not fall below the course minimum booking levels enabling the course to go ahead as planned.
    • You can transfer your original booking once.  If you are still not able to attend a course, class or workshop I will offer you a refund less a 30% fee.
    • if you transfer to a course costing less than the original fee you can use the difference toward the cost of another course, workshop or class; or loose the difference.
    • if you transfer to a more expensive course you will need to pay the difference.  
  • Cancellations:
  • Courses, Workshops and Classes will not run with less than the stated minimum number of enrollments. If this is the case I will offer you an alternative date to suite you, or happily refund you in full.
  • In the unlikely event that a Course, Workshop or Class is cancelled due to a tutor’s personal circumstances stopping them from being able to teach, I will offer you an alternative date to suite you, or happily refund you in full.
  • I am unable to offer any refunds for any losses that may be incurred by yourself (such as travel or accommodation expenses, etc.) in the event that a Course, Workshop or Class is cancelled or you opt to select an alternative date.
  • It is good practice to buy travel insurance, at the time of booking, to cover you in case of unexpected illness, Jury service, family bereavement, etc.

Course, Workshop and Class Information

  • All Courses, Workshops and classes have a strict minimum and maximum number of enrollments.  Please check the Course, Workshop and Class pages for details.
  • Courses, Workshops and Classes will not run with less than the stated minimum number of enrollments.  If this is the case I will offer you an alternative date to suite you, or happily refund you in full.
  • If you inadvertently book on a Course, Workshop or Class that is fully booked I will offer you an alternative date to suite you, or happily refund you in full..

CASHback Offers

  • Pay the full course fees.
  • Quote your voucher code when completing your Registration form on the ‘successful payment’ page following your PayPal payment.
  • Ensure you use your code within the time period stated, otherwise it will be invalid.
  • CASHback discount will be refunded to you via PayPal within 3-5 days after payment and your Registration form have been received.
  • CASHback vouchers cannot be redeemed in conjunction with any other offer.

Gift Vouchers | NOT CURRENTLY AVAILABLE

  • Vouchers cannot be used in conjunction with any other offer.
  • Gift vouchers can be purchased for full or part payment towards a Course, Workshop or Class.
  • Valid for 12 months from date of purchase. Courses, Workshops or Classes booked with a Gift Voucher must be attended within this 12 month period.
  • Gift Vouchers have no redeemable cash value.
  • Any unredeemed Gift Voucher cannot be refunded.
  • Gift Vouchers are non-transferable and only valid for use by the recipient named as the ‘Student’ on the Registration form completed at the time of purchase.
  • Gift Voucher purchases will be entitled to the same refund options.  

Personal Information

Your personal information will be held securely, and not be passed on to third parties for any reason.  Your personal information will only be used to administer Creative Art Courses. You will always be given a choice to opt in or out of

  1. registering to receive future Course, Workshop, Class or Event information.
  2. registering to receive Creative Art Courses Newsletters.
  3. allowing me to use your image (photo or video) and comments/feedback on Creative Art Courses website and other publications.

Disability Access
Unfortunately Hope Mill is not fully accessible to wheelchair uses.  To ensure your attendance is made as easy as possible please let me know your requirements before booking.

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DBS (originally called a CRB)
Brian Raymond, lead tutor, holds a valid enhanced ‘Disclosure and Barring Service’ certificate.  This document is available for viewing on request.

Public Liability Insurance
Brian Raymond, lead tutor, holds Public Liability insurance to the value of £5 million GBP.  This document is available for viewing on request.

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Thank you for booking with Creative Art Courses.  
Your support is appreciated.